The Central Shopper Safety Authority (CCPA) on Saturday mentioned it has directed Cloudtail to recall 1,033 items of strain cookers that didn’t meet high quality norms and likewise reimburse the worth of those cookers to customers. It additionally directed Cloudtail to pay a penalty of ₹1 lakh for promoting strain cookers in violation of the obligatory requirements prescribed below the QCO.
CCPA has initiated suo-motu motion in opposition to numerous e-commerce platforms for promoting home strain cookers which didn’t meet the requirements. “‘The strain cooker was being provided on the market to customers on Amazon e-commerce platform,” the Authority famous.
In its reply, Cloudtail acknowledged that after the High quality Management Order(QCO) got here into drive, it had suspended the import of the strain cookers.
“It was noticed by CCPA that although import was suspended, the corporate had not stopped the sale of such strain cookers to customers. This submission evidently indicated that regardless of being conscious of the QCO, the corporate was nonetheless promoting such strain cookers to customers at giant. A complete of 1,033 items of strain cookers not conforming to obligatory requirements have been bought by Cloudtail by way of Amazon after notification of the QCO,” the Authority added.
Trigger for concern
Cloudtail was previously a three way partnership between Amazon and Catamaran Ventures and was once the most important vendor on the e-commerce platform however ceased operations in Might.
In the meantime, CCPA mentioned that violation of requirements mandated by the QCOs not solely endangers public security, however could make customers susceptible to extreme accidents together with lack of life. “It is a vital trigger for concern, particularly within the case of the home strain cooker, which is a family good, current in most properties within the fast neighborhood of relations,” it added.
CCPA has additionally been issuing security notices to warning customers in opposition to shopping for items which don’t maintain legitimate ISI Mark and which violate obligatory BIS requirements. “Whereas the primary Security Discover was issued with regard to helmets, strain cookers and cooking gasoline cylinders, the second Security Discover was issued with regard to family items together with electrical immersion water heaters, stitching machines, microwave ovens, home gasoline stoves with LPG, and so on.,” the assertion added.