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NPS demise claims: PFRDA permits nominees, claimants’ verification by way of on-line movies


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Pension regulator PFRDA has now allowed intermediaries within the pension ecosystem to undertake Video Based mostly Buyer Identification Course of (VCIP) for verification of the nominee/claimant/authorized inheritor whereas processing the withdrawal claims in case of demise of NPS subscribers.

This facility is optionally available to be used by intermediaries, however PFRDA has suggested Factors of Presence (PoPs), particularly on-line PoPs, to make use of the rising know-how for enhanced due diligence and error free/well timed processing of claims. 

e-NPS demise claims

NPS Belief might also use the VCIP course of whereas processing e-NPS demise claims, the PFRDA has stated. NPS Belief has only one workplace in Delhi, however it’s getting claims from all around the nation. 

This newest PFRDA transfer is particularly designed to facilitate on-line PoPs (like Zerodha, Paytm and many others) who’ve minimal bodily presence throughout the nation.  

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Though a call to permit this has been made, it may take a short while for this VCIP facility to go reside, sources stated, including that the module needs to be constructed and popularised. 

Already, within the case of preliminary onboarding or regular exit of NPS subscribers, PFRDA had since October 2020 allowed intermediaries to make use of Video-based buyer identification. Now this facility is being prolonged for nominees and claimants in order that they’ll use on-line channels for his or her verification. The credentials of the nominee will be established utilizing Aadhaar e-KYC or DigiLocker, PFRDA has stated in a round. If an individual is utilizing on-line mechanism, then bodily in particular person verification wouldn’t be required. 

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Safe course of

This enablement of intermediaries to make use of VCIP as an added due diligence mechanism for verification of the nominee/claimant/authorized inheritor may result in sooner processing of withdrawal claims because of the unlucky demise of NPS subscribers. In addition to avoiding paper, it may result in seamless exit declare processing.

VCIP augments the present due diligence efforts undertaken by the intermediaries by making the method safer with respect to the verification of the nominee/claimant/authorized inheritor, being the identical particular person because the one submitting the paperwork for processing the declare and sustaining a video document of the identical.

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